Prestige Decor helped me to select fabric for reupholstering my couch and loveseat as well as throw cushions. Without their expert advice and experience I could have been lost in fabric swatches for months. The living room now looks fabulous!! Thanks very much for all your help!!

I had several pieces reupholstered here, and every piece came out perfectly! The team helped me choose fabrics that matched my style, and the craftsmanship is flawless. This place truly cares about quality and customer satisfaction.

Amazing experience from start to finish! Louise helped me pick the perfect fabric for my bench, and the result is beautiful. It feels like a brand-new piece of furniture. So pleased with the level of service here!

Prestige Decor exceeded my expectations! The team was attentive and offered great insights into fabric options. My custom bench cushion is stunning and so comfortable. Highly recommend for anyone looking for quality upholstery work.

I had Prestige Decor recover my bench seat cushion and they did a great job. They have an excellent fabric selection, offer expert guidance and the workmanship is top drawer.

Louise was amazing in helping pick our fabric for new bench cushion. We received exceptional service at this location. All the ladies were exceptional, polite and professional. So happy with my new Bench. Way better than the simple grey! Thank you again team !

I spent a few hours pouring over fabric samples to choose fabric to recover dining room chairs. When I arrived, I was pleasantly greeted by Louise who quickly interpreted what I told her I was looking for! She brought me book after book and provided the perfect balance of service-suggestions, opinions but also time alone until I felt comfortable with my final decision. The store is neatly kept with attractive displays and offers endless selection of fabrics. A wonderful experience!

I obtained Prestige’s services for living room curtains. I requested small grommets and hooks which is unconventional for sheer curtains. But the staff understood my reasoning and collaborated to complete the project satisfactorily. Nargis was especially resourceful and smart.

We had such a great experience working with Nargis at Prestige Decor. She helped us narrow down fabric options and select good quality fabrics that would work well for our custom banquette. We couldn’t be happier with the final look and it is so comfy.

Went to Prestige Decor to get some badly-needed new covers for some sofa cushions. The staff were so knowledgeable and helpful and the whole process of conveying what we wanted/were looking for was easy and straightforward. It also took less time than we anticipated for the items to be ready, which was a nice surprise. We love the finished project and are thoroughly enjoying our new cushions. I highly recommend Prestige Decor and would definitely go back to them for future projects.

I happened to stumble on Prestige Decor when searching for a highly rated window treatment and upholstery company and they did not disappoint! Nargis and Louise are amazing to work with. They are very knowledgeable and will customize to your needs. They don’t try to upsell or impose their own preferences on you. They totally know their industry and will give you the best design options to meet YOUR needs. I was very happy with the window treatments and cushion for my kitchen bench. They really were able to find the perfect fabric for the cushion and quickly. I was very impressed overall and highly recommend them. My main contact was Nargis and she is just lovely and absolutely wonderful to work with. Thank you!!! Here is a picture of the kitchen bench with the cushion designed by Prestige Decor (approved by both our cats!)

We didnt like the way our custom cushions fit the rattan chairs, Prestige asked us to return them, had is speak with the seamstress to discuss why we were unhappy and then redid all six cushions. They are perfect! The customer service is one of the best and the cushions are amazing. Thank you!

Excellent custom cushion work for our kitchen bench, and patio furniture.

Great experience with this company!…I had my antique oak dining chair seats reupholstered and had a very positive experience from assistance with fabric selection to finished product!

We love our new drapes. Prestige was recommended by a family member and when we arrived at the store we had only some vague ideas about what we wanted for our living room. We wandered around the store, not finding anything we could agree on. Zana was patient and worked hard to understand what we wanted. She took what we said and presented some suggestions from the samples books. From then it was easy. Our dream drapes were there. The price we paid was in the range of what we expected after researching online. The wait time after we ordered was about 6 weeks, very reasonable. For service and quality we would shop at Prestige in the future.

Work was done on time and is excellent. Great advice as well when we were deciding on style and colour. Thank you for great service and we can’t wait to set up our patio furniture with all the new cushions!

Great staff extremely knowledgeable!

A family member recommended Prestige Decor to me when I mentioned we needed a custom made cushion for our newly renovated kitchen bench. They were extremely helpful and had top quality fabric to choose from. Very fast delivery in just over a week! We couldn’t be happier with the service and product. Thanks very much Ladies! A.L

First off, Nargis went above and beyond to help me with what I was looking for. I needed metal tracks for my retractable canopy and I got exactly what I was looking for and at a good price. The quality of the materials was excellent and Nargis even helped me load the materials in my van. I really appreciate this whole buying experience. Thank you.

We had the best experience working with Prestige Decor. We needed new curtains for changerooms in a clothing boutique. The original hardware was hard to use and the curtains did not open and close easily. Agnes and the other staff at Prestige Decor were so helpful and came up with a great solution. We are so appreciative and wouldn't hesitate to recommend this company!

I can't say enough good things about Prestige. We spent hours picking just the right fabrics for our needs. I provided a piece of fabric I had on hand, insisting it be used. Nargis was so helpful with choices and options. In the end, we had 7 pieces reupholstered. After our experience, I won't go anywhere else.

Easy to work with and final products look great. Installers are very good too. Very happy and will recommend to friend and family when their windows need new treatments

These ladies know what they are doing. Highly recommend for any custom drapery.

Wonderful people

I was looking to replace a damaged old curtain rod. I called ahead to make sure they carried the product and what measurements I needed. The women on the phone helped me prepare on what measurements they required and pictures they needed to see. When I arrived they provided me with very good customer service helping me get the right product from my situation. As well helped me find a remedy for broken curtain coaster from an old curtain as well. Very happy with the level of service and friendly service I received and would gladly recommend them.

Nice selection and service

Their prices are competitive, and the value is excellent. Sales staff went the extra mile to cover a large amount of detail before closing the deal on our very particular project - curtains for a 40'x12' window. The installation staff was efficient and very easy to work with. Highly recommended.

I recently worked with Zana at Prestige Decor to transform several pieces, including some more challenging pieces (tufted back loveseat and ottoman and a reclining wingback) and converting dining chairs from caned back to upholstered / cushion back. Zana was amazing to work with from start to finish and the selection and quality of fabrics were amazing. She helped me select a unique foundation pattern and build a sophisticated blend of fabrics that also worked with my existing pieces - the results are stunning! The craftmanship of the reupholstery work was fantastic and I received all the items prior to a busy entertaining season, receiving many compliments on the results and requests for information about Prestige Decor! Thank you to Zana and the team at Prestige Decor - I will be sure to visit you for my next project!

I went in a few months ago to discuss some window treatments options with the ladies. I had an idea of what I wanted but after discussion with the ladies, they were so patient and came up with ideas I hadn't even thought of. They were very creative and spent quite a bit of time with me. In the end I chose to delay purchasing window treatments but so appreciated the time and patience of the ladies, especially given the fact they weren't guaranteed a sale. I would highly suggest Prestige for their creativity and professionalism!

The staff at Prestige is super helpful and patient! Great quality at a reasonable price and the delivery time was fast! I'am very happy with the costumerservice and the delivered product. I highly recommend Prestige Decor!

I’ve had a great experience with Prestige Décor. Jadranka and Zana were helping me from the beginning to the end, making the whole process as easy as possible. They listened to my needs and were very patient explaining all the details and very insightful with their professional advice. The quality of work is superb. My furniture upholstery turned out wonderful; I couldn’t be happier with the results. The delivery time was also on time as promised. I really believe this is the place to go for all your upholstery and window treatment needs. In fact, I have already started a new drapery and upholstery project with them. I will recommend Prestige Décor to everyone!

Great service!

Fast processing. Good selection of fabrics. Ordered on Saturday, picked up on Tuesday.

Can't recommend highly enough.. We needed custom made cushions for a bench in our modern style dining room--the colour, fabric and style had to be just right. We were impressed by the range of choices. The service was friendly and highly professional, and the job itself got done very quickly and efficiently. An excellent experience from start to finish.

The ladies at Prestige were so helpful and patient! Great quality at a reasonable price and the delivery time was fast! I was very happy with the service and the product. I highly recommend Prestige Decor!

Terrific service, very knowledgeable and worked quickly to help us reupholster our living room couch with the perfect material. Thank you so much and the couch is perfect again because of you!

Great ladies there...very helpful...no pressure

Prestige Decor did a great job on a custom bench seat for my home. The built in bench was in the shape of an L and they did a one piece cushion which has worked out quite nicely! The work was done in a timely manner and they were very helpful and responsive. Looking forward to working with them again!

Zana was simply amazing. She took her time to explain the different fabrics and the best combination to match our needs. This was customer's service at its very best.

I have had the pleasure of working with the ladies at Prestige Décor on 2 occasions - Jan 2016 (my first visit) and Aug 2017 (my second visit). Both interactions were excellent. The ladies are very helpful and really know their fabrics and what combinations look good. On my initial visit I wanted to reupholster a love seat and a faded bench from my living room. They could have easily allowed me to reupholster the loveseat as I had originally wanted, but instead they convinced me to save the money but to modernize it by adding pillows. The loveseat looks amazing. The fabric suggested for the bench really enhanced the living room and along with the love seat, transformed the space. I am very, very pleased. My second visit was to reupholster 2 slipper chairs from my family room, one from my master bedroom and a loveseat from my master bedroom along with complimentary pillows. This was a more difficult challenge because of the number of items to be changed. The ladies were very patient as I debated my choices and worked within my budget. They continued to offer options until I was satisfied. The quality of the craftmanship done in the workshop was excellent. The bedroom and the family room look pretty amazing with the updated additions. The ladies were very professional and take pride in their work. I will be going back next year as I continue to redecorate my home. Nothing beats custom upholstery and these ladies really know their stuff and can fit it within your budget. Thank you ladies for your excellent service and great quality work.

Excellent customer service provided by Agnes and J. Both women spent a lot of time helping me to find the perfect fabrics to reupholster two sofa’s and a chair for my living room which also included throw cushions with fringe detailing. Overall I am extremely happy with my whole experience with Prestige Decor. Prices were reasonable and the workmanship was excellent. Will be going back again as now I need curtains!

Large selection of fabric and friendly service. I'm new to reupholstering and they provided me with helpful information on fabrics and techniques. 🙂

Our drapery purchasing experience at Prestige was first rate all the way.Zana and Lydia were very knowlegeable and up to date with fabric choices and styles. We were apprehensive at first as there are so many fabrics to choose from, however, these ladies made it easy and it shows in the end product. We couldn't be any more pleased with our new drapes. We highly recommend Prestige for quality, service and price. Thanks Prestige!

I came in with a weird request, a small order trying to match an unusual colour fabric to a project I was working on. It was for my Grandmother so it was very important to me that the fabric be as perfect as possible for her, and I had already been to several Fabriclands and Bouclairs (and not finding what I was looking for, with no offer of help from associates). At Prestige - EVERY lady in the store worked to help me find what I needed and lended their eye to match the colour - (I was VERY impressed and grateful!). We are SO pleased with how the project turned out! I have recommended the shop several times now, and it will be my FIRST stop for any project I have in the future! Thank you, thank you, thank you!

Professional and personable service. A great experience. I needed 9 large pillows from the back of my sofa custom made. Great fabric selection. I also had new foam put into my sofa and chair cushions. Quality work completed promptly. I highly recommend Prestige Decor Fabric & Window Treatments.

Loved the experience. Zana and her team are super knowledgeable and very nice to work with. We will definitely come back for all our window treatment needs. Thank you, ladies!!!

Today I order headliner fabric and received it after one hour awesome service lady's any other fabric store it's a 2 week wait for this type of fabric I strongly recommend everyone to go see the lady's for all your fabric needs

I had the folks at Prestige Decor costume design some fire rated drapes for my restaurant. They went above and beyond to make sure that the project wasn't finished, until I was fully satisfied. Absolutely wonderful people to work with!

From the outside of the store we weren't quite sure what to expect, but once we went inside, we were really impressed. A great inventory of fabrics and accessories, and incredibly knowledgeable ladies who provided excellent guidance and expertise. Our curtains were made quickly, and when we picked them up we were given great advice in terms of hanging them. A really positive experience and we would recommend this store to everyone!

Great service thanks again.........

We were looking to update our dining room chairs and two lounge chairs and after searching for different upholsterers, we decided that Prestige Decor seemed to fit our needs. I called to get a quote and they were quite helpful and detailed such that we were able to budget accordingly. We decided to go to the showroom to see the types of fabrics that they have and then we met Zana, who became our consultant. She was patient and enthusiastic for us to find the right fabric for our furniture and she provided her ideas and suggestions based on her expertise. She was very helpful from the start all the way to the end. The furniture took about 2 weeks to upholster and we were quite impressed with the finished products! We were told that shoppers wanted to buy our furniture when they saw it in the showroom! The workmanship and attention to detail was impeccable. They changed the cushioning in all of the chairs and it made a significant difference. Although the prices are more on the higher end, you definitely get the quality and workmanship that you pay for and it is worth every penny! We would highly recommend Prestige Decor if you want to add a touch of elegance to existing furniture.

When I approached Prestige Decor to reupholster my tired and dated sofa, I was received by friendly staff with great knowledge and expertise. I showed Zana my varied paint chips, pieces of fabric, discussed the style I was looking for and within minutes the perfect fabric was found. She literally redesigned my sofa from drab to fab, adding piping and buttons to customize my sofa to a style that suited my taste and the space where the sofa was going. The finished product is beautiful and I could not be happier with the workmanship and professionalism extended to me by Prestige Decor.

Drapery Installation Toronto together with Prestige Décor helped us out with a problem from a previous incorrect installation. They were very efficient and their workmanship was excellent. Thank you for a great professional job.

I have used Prestige Decorating on several occasions over the years for my home and business. My experience has always been amazing right from the beginning discussion stage to the final product. On every project they have exceeded my expectations, worked with my budget and given me a fabulous final product. Jana is amazing - her kindness, expertise, knowledge and style make every project a success. She really listens to her clients needs and then creates a beautiful vision. The quality of workmanship is fantastic. I have comparison shopped and there is no one like Prestige Decorating!! I have recommended several friends and they cant thank me enough! I recently renovated my home and Prestige Decorating produced a fabulous look!! Thank you Jana and Prestige Decorating - cant wait till our next encounter!!! - Sam

Had 3 curtains installed, fantastic crew, very friendly and finished in a timely matter; would recommend to anyone!

Prestige Decor helped us set up our living room so we divide it into two rooms using a curtain wall. Their installers come and we're great at installing the ceiling tracks and measuring everything so it fits exactly the way we wanted. We strongly recommend them for curtains and installation.

My family has made two purchases through Prestige Decor and we have always found the staff to be extremely helpful and knowledgeable. The sheers they helped us order arrived promptly and were of exceptional quality. They were exactly what we were looking for. We will continue to shop at this store and are always pleased to recommend them to our friends and family. It's not often that you find a store with such pleasant employees who are so patient and helpful. It is a pleasure to shop there. Thank you very much!

Prestige Décor is a great store with fantastic service. They have a large selection of fabric and have great ideas and suggestions to save you money. I am very pleased with the sheer and blackout curtains I ordered.

I recently moved into a beautiful condo in downtown Toronto that has more windows than walls! Right away I knew I needed custom window coverings done and quick, but I had no idea whether I wanted blinds, sheers, draperies or a combination. I was so lost! After spending some time online I found several custom drapery stores in Toronto and after visiting Designer Fabrics and The Workroom I was even more confused about what I wanted. Window coverings in Toronto seemed expensive and I didn't even know if I wanted what they suggested. I finally found a store called Prestige Decor, and decided I will give it a shot even though they are located in Mississauga. The designers and service that I received was simply outstanding and I was much more confident and certain about what I wanted. I wasn't pressured at all and I got the window covering advice that I was looking for. With all the options explained to me I decided to go with beautiful sheer curtains all around and custom drapery side panels with tiebacks to add that luxurious and cozy look. My condo looks fantastic and I couldn't be happier. It only took me 20 minutes to get there from Spadina Ave. and Gardiner Expw. in Toronto and they delivered and installed all my window treatments all within 2 weeks.This is why I decided to post this review so others like me could find this amazing place that truly is unlike the other drapery and fabric stores in Toronto that I'v been to.

We purchased a few custom drapes from Prestige Decorating. Selection and customer service are outstanding. They have hundreds of fabrics to choose from for any taste and style. They spent a lot of time with us helping us to decide on the best choice. They are very knowledgeable and patient. They do everything they can to make you happy. Every time we go there we feel like we are being treated like friends. We will definitely be back for our next projects. Thank you! Mila and Alex

I have dealt with Prestige decorating for the last 10 years , when I first met Jiana, she came to my house gave my excellent decor advices and did not pressure me at all to make a decision right away, after getting 2 other quotes , her prices were the best in the market , after installation done i was impressed by the prefessionalism of people installing and the quality of the drapes, I moved to a newer house and again she dressed all my windows, I highly recommend her services, very professional

We recently finished renovating our house and Prestige Decor did all our window treatments. We had an excellent experience with Zana and her colleagues from start to finish. We initially went to the store to look at fabrics and then had the ladies come to our home to give us advice on how to best compliment our furniture and wall colours. We are extremely pleased with the outcome - the quality of the work is excellent but at a reasonable price point and the installation was very professional. We would highly recommend this company!

When I was looking for custom window coverings in the G.T.A. I had a hard time deciding whether I should make a trip to Mississauga from Toronto to check out Prestige Decor. Thankfully I made the right decision and gave them a chance because they really surpassed all my expectations. They are definitely not the biggest window treatment specialty store in the Toronto area but boy are they good! The ladies at Prestige Decor are very knowledgeable and passionate. They helped me narrow down my curtain fabric choices to a few fabrics which were exactly what I imagined. They have an enormous selection of fabric samples throughout their store which you can browse by yourself or with the assistance of one of the interior decorators and this is only the beginning! I don't want to spoil the fun but I had a very enjoyable and exciting experience creating amazing window treatments with the help of professionals from Prestige Decor. They helped me make my home look a million times better and I cannot thank them enough. I would recommend Prestige Decor to anyone looking for quality window treatment products and services in the greater Toronto area.

We are thrilled with our new custom curtains. They are beautiful and have helped to block some of the noise from the busy street we reside on. Process was a breeze from start to finish and Louise was lovely to deal with.

Such a pleasure working with Nargis. I absolutely love the end result of my cushions. The service and the quality were A+. Would highly recommend this place to all my friend .

We were extremely happy with the service and cushion we received from Prestige Decor. The quality is fantastic and they really take the time to understand exactly what you're looking for. Would highly recommend.

I absolutely love this place, the hit of colour as you walk in the door is sooo inspiring. The staff are welcoming, knowledgeable and accommodating and the my recovered outdoor cushions look amazing. I highly recommend their services and will be going back for all my upholstery/drapery needs.

I found Prestige Decor on my own and I am so happy that I did! They have a ton of selection in fabrics and designs to choose from. The ladies there were very helpful bringing my vision to life. I am in love with how our curtains turned out!

Strongly recommend Prestige Decor for any custom work. We had a pillow made for a bench seat and both the service and end product exceeded my expectations. Looking forward to working with them again.

Was searching for upholstery fabric. Excellent selection, great timing, superior customer service and expertise. Thank you!! Spent less than I had anticipated too!

Prestige Decor was our last hope to refresh blinds for our sailboat. And they came through with flying colours! Zana was immensely helpful and guided us through the inevitable complications. The result is exactly what we wanted at a fair price. And quick too. Highly recommend.

Very helpful and knowledgeable. Any issues were addressed in a timely and courteous manner. Very happy with all work done. Louise was amazing!

A wonderful experience. Friendly and professional. Terrific service. I would certainly recommend their services.

I had a bit of an unusual request. I inquired at several stores and several said they could not take on this job. I was so happily surprised at how promptly Prestige responded. They were professional and did not shy away from a job that required some creativity to tackle. They did an excellent job, price was reasonable and I would go back to them again in a heartbeat. Highly recommend!

We were new to the country and found Prestige on Google with good reviews so we decided to go with them. We don’t regret our decision at all. It does not feel commercial, but more of a one on one relationship. Always available over the phone, and helps us without any additional cost. We ended up working together on several of my siblings’ houses.

Prestige decor is a highly recommended shop in Mississauga to who ever is looking to style their home with elegant and high quality fabric. Love their work!

Great service and pleasurable staff

I have had the most pleasant experience twice in the past dealing with Prestige Decor. Their company only uses the finest fabric for the window dressings. Their staff is very knowledgeable and ready to give one ideas if one wishes. I would recommend Prestige Decor for any elegant home or condominium.

I found the staff very professional and courteous. Very helpful. I am very happy with the final product. My home looks great. Thank you so much!

This summer I took 3 antique pieces to Prestige to be recovered to match some other furniture at home. I was very worried since these were over 150 years old. The staff at Prestige were second to none. They assisted with colour matching, suggested fabrics and were conscious of my budget. What I ended up with in the end was superior craftsmanship and a wonderful splash of colour on my pieces. I am still smiling from how happy I am with the final product. I later went to them to order curtains and blinds. I got the same great service no matter how much I was spending. Thanks to all of the staff for a great experience.

I simply knew that I wanted an armchair reupholstered. All the staff were extremely helpful in walking me through the fabric selection and design options. In the end, the chair looks great and the quality of workmanship was also fantastic. I have used Prestige previously with equal success ...and will not hesitate to return or recommend.

They do great work. They filled sofa cushions for me. They did a great job.

I recently visited Prestige Decor for the first time and I was very impressed with their customer service. Lidia was great from the start. My husband and I were at the store for a good 30 - 40 min looking through fabrics and Lidia helped us that whole time. She was very patient and continued to look for the perfect fabric for us. Based on our experience we would highly recommend Prestige Decor.

The selection didn’t have exactly what I was looking for but with help from a staff member, I was able to pair 2 fabrics that I love for a DIY project. Pricing was great, staff very helpful, and delivery was fast!

Average service, knowledgeable staff

though collection is great, too pricey. alternatives are there.

I called my father to assist me in cutting and installing rods I bought. His visit to my home, where the rods are took more than 48 hrs since purchase. When checking out, I wasn't told of a 48 return policy. I was also told on open hardware packages there is no return. Anyhow, my dad came over and assessed the hardware and bulk head (on which the rod is going to hang) and we really couldn't get a good sense of the height of the brackets without looking at the rod and taking the rod out of the package. We opened the tube. I opened that tube in my small condo on the living room carpet. There were no gliders inside. None. Apparently gliders (36 of them) supposed to come in the tube. So we didn't have all the parts to begin with. Not to mention that I cannot assess what my dad has to help me until we piece all the parts together. Long story short, we realized that the rod brackets were too long and could not be cut , because we would cut a hole in which a screw would go into. The bracket fell below the window frame and would have to sit low exposing sunlight slightly from above. However, I wouldn't know this UNTIL i open the bracket and rod package and piece it all together. So when I went back to the store to return the items after the cut off date, tried to make an effort to make them understand my dilemma, there was no compassion. None. No one was interested in listening. The sales rep said "there is no debate, it cannot be returned. The package has been opened". I explained, I said "I understand, however I needed someone to help me, and he needed to assess the rod and brackets to see if they were the right fit". She was stoned face looking at me. Then the sales rep said she can't make this decision, the decision lies in the store owner and she won't be returning until tomorrow. So next day, I called the store owner Zana. I was in the midst in explaining to her my situation, not even looking for a refund, but even coming to a sort of understanding or alternative solution to the items that I still had in my possession. Zana refused to even hear the entire story, she showed no signs of sincerity in understanding my situation, she kept speaking over me and repeating herself. I explained, "it isn't about the money. It is about the principal". I reiterated to Zana, that I cannot even assess the requirement of installation without looking closely at the parts and pieces. Really, it's not as if I install drapes everyday and can do this with my eyes closed. Nope, she was not having it. To her sticking to her guns was worth this really bad review. I too own my own business, in fact I deal with brides all day, meet their demands, needs, questions, and meticulous natures. I would show some sort of understanding and give a small concession instead of leaving a bad taste and experience in anyones memory. It really wasn't about the money. The women were so incredibly stubborn and short and lacked any empathy or even the ability to say "I understand your position BUT". The words and how one communicates is VITAL in providing an experience. It can be good or it could be terrible. Unfortunately mine was terrible. The stubbornness and inability to even put yourself on the receivers end, listen to, understand, and work with a potential customer is a sign of someone being unappreciative of any business that could potentially walk through their doors. To them, the customer is a receipt with some "rules" on the back which then makes any other type of relationship a done deal. What a let down! I should get my refund based on me not getting gliders alone. However Zana was dead sure I got the gliders, I swallowed that accusation too. Like what am I going to do with the gliders and return the rod? (sarcasm). Make sure when you go in, you've installed rods, or you go in with someone well rehearsed on this type of installation. Because after 48 hrs you will not get your money back, never-mind you won't even be heard. Don't bother. BTW Home Dept sells the hardware at the fraction of the cost, and yes even rods that come with gliders!

I received the most terrible customer service ever. The darker skinned lady was so very rude. The first lady was qyute helpful in trying to find the right upholstery fabric. Then the other sales lady took it upon herself to bud in. She abruptly asked me what are are u looking for and what type of fabric in a mean way with total disrespect for me or other sales lady. Infact i already had found a fabric i quite liked. I left the store with info from older woman on price and yardage. I called the store when ingot home. I had question regarding yardage of 2.25 yds if fabric for 6 seat chairs. I was pyzzled. The dark skinned lady was very nasty and used abusive language to me. Saying how dare you question us. I explained this not enough fabric..she argued with me. And mean and sarcastic. She slammed the phone on me and said take your.business elsewhere. I am in total shock. Sheshould not deal with the.public.

The end product was just ok. Nothing special. It hardly made up for the poor customer service. They sales person I dealt with had a terrible attitude as if I was bothering her. Don't return calls etc. They are not helpful with regards to samples. Overall, I would pass.

Very rude people. I went to the store to oder some drapes she was so unfriendly she gave the catalog but she said not to touch materials as my hands might make them dirty so I left the store. I was in shock. " Dear Miss drapery queen who do you think you are?"

I called asking for a quote and referenced a photo on their website explaining specifically what I was looking for and the lady on the phone didn't have the time telling me "I'm in the middle of something..." Like really?!? How do you expect to make a sale with service like this? What a shame.

Worst service

I purchased material to cover 4 chairs. Agnes was great! She helped me choose the best material for the chairs and help matched the colour. I was told the material would arrive in 2 days. It was apparently back ordered and I waited over one month. This was not the problem. I understand that these things happen and I waited patiently for the material. Agnes called me to see if I wanted to change my order or wait a little longer. Material finally arrived and I picked it up. I covered the bottom of my chairs but was unable to do the backs on my own. I took them in and they told me that they would call around to see who would cover them for me. I explained that I didn't want to spend too much on the chairs because they were only for my basement. They told me that they thought it would cost approximately $50 to $75 per chair back. The next day I received a call saying that they couldn't do it because it wasn't worth it for them. I asked what they wanted to charge me for the job and they said they didn't want to do it and that it was too much work. It was a difficult job. The lady who called said that her manager didn't want them to do it. I asked to speak with her manager and she told me that she was away on holidays! VERY UNPROFESSIONAL! !! Agnes should look for another place of employment!